Terms and Condition

USER OBLIGATIONS

Subject to compliance with these Terms, Company grants You a personal, non- exclusive, non-transferable, limited privilege to access and use this Mobile app and the Services provided herein. You agree to use the Services, Mobile app and the materials provided therein only for purposes that are permitted by: (a) the Terms; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the Product catalogues) that You access on the Mobile app in accordance with Paragraph 7 below.

Mobile app in accordance

You agree not to access (or attempt to access) the Mobile app and the materials or services by any means other than through the interface that is provided by Company. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Mobile app or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Mobile app, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Mobile app.

You acknowledge and agree that by accessing or using the Mobile app or Services, you may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. Company disclaims all liabilities arising in relation to such offensive content on the Mobile app. Further, you may report such offensive content in the manner prescribed herein.

If the Mobile app allows You to post and upload any material on the Mobile app, you hereby undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, you undertake not to: Defame, abuse, harass, threaten or otherwise violate the legal rights of others; Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity; Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword; Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents; Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Mobile app or another's computer; Engage in any activity that interferes with or disrupts access to the Mobile app or the services (or the servers and networks which are connected to the Mobile app); Attempt to gain unauthorized access to any portion or feature of the Mobile app, any other systems or networks connected to the Mobile app, to any Company server, or to any of the services offered on or through the Mobile app, by hacking, password mining or any other illegitimate means; Probe, scan or test the vulnerability of the Mobile app or any network connected to the Mobile app, nor breach the security or authentication measures on the Mobile app or any network connected to the Mobile app. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Mobile app, or any other customer of Company, including any Company Account not owned by You, to its source, or exploit the Mobile app or service or information made available or offered by or through the Mobile app, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Mobile app;

Disrupt or interfere with the security of, or otherwise cause harm to, the Mobile app, systems resources, accounts, passwords, servers or networks connected to or accessible through the Mobile apps or any affiliated or linked sites; Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Paragraph. Use any device or software to interfere or attempt to interfere with the proper working of the Mobile app or any transaction being conducted on the Mobile app, or with any other person's use of the Mobile app; Use the Mobile app or any material or Content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Company or other third parties; Conduct or forward surveys, contests, pyramid schemes or chain letters; Download any file posted by another user of a service that you know, or reasonably should know, cannot be legally distributed in such manner; Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; Violate any applicable laws or regulations for the time being in force within or outside Dhaka;

Violate the Terms, including but not limited to any applicable Additional Terms of the Mobile app contained herein or elsewhere; and Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Mobile app. Company has no obligation to monitor such communications by You. However, Company reserves the right to review materials posted by You and to remove any materials in its sole discretion. Company reserves the right to terminate the User's access to any or all of such communication services provided by Company at any time, without notice for any reason whatsoever. Company reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Company's sole discretion. Company does not control or endorse the content, messages or information found in any communication service and, therefore, Company specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the user's participation in any communication service. You agree that You are solely responsible to Company and to any third party for any breach of Your obligations under the Terms and for the consequences (including any loss or damage which company or its affiliates or its vendors may suffer) for any such breach.

You agree and acknowledge that Company is not the third-party owner of the Products and Company shall in no manner be deemed to be the third-party owner of the Products on this Mobile app. Company is only facilitating purchase of the Products by You from the third parties by providing the services to You. You agree that Company may, at any time, modify or discontinue all or part of the Mobile app, charge, modify or waive fees required to use the Mobile app, or offer opportunities to some or all Mobile app Users.

You agree that the Mobile app shall not be used for illegal purposes. The Information and Services shall not be used for any illegal purpose. You shall not access our networks, computers, or the Information and Services in any manner that could damage, disable, overburden, or impair them, or interfere with any other person's use and enjoyment. You shall not attempt to gain unauthorized access to any Information or Services, other accounts, computer systems, or networks connected with the Mobile app, the Information, or Services. Such unauthorized access includes, but is not limited to, using another person’s login credentials to access his or her Company profile/ account. Any attempt by any individual or entity to solicit login information of any other user or Medical Expert or to access any such account is an express and direct violation of these Terms of Use and of applicable law(s), including relevant privacy and security laws and laws prohibiting unfair or unethical business practices. You agree and acknowledge that the exchanges between the third party registered medical practitioners and You over telephone and the e-prescription would be accessible to the Company for the purposes of monitoring the quality of the consultation. The consultation provided by the third-party registered medical practitioner shall be done vide a secured recorded line.

Product Delivery Timeline

Product Type Delivery Zone Service Day Delivery Deadline Service Provider’s Charge (VAT/TAX included)
All Type of Medical Reports (Paper Item) Whole Dhaka City 6 Days in a Week (Friday Off) Within 24 – 48 Hours
  • 40 BDT = 1st 2 KG
  • 10 BDT for per kg will be added from 3rd kg
  • All Type of Medical Reports (Paper Item) Whole Dhaka City 6 Days in a Week (Friday Off) Within 12 – 24 Hours 20 BDT
    All Type of Pharmacy Items (Medicine) Whole Dhaka City (9 AM – 7 PM) 7 Days in a Week Within 01 – 04 Hours (User will able to order Medicine from 10.00 AM to 10.00 PM, every day, and the delivery agent will be bound to deliver all ordered medicine which will come before 10.00 PM within that current day)
  • 40 BDT = Order request from 9.00 AM to 7.00 PM
  • 65 BDT= Order request From 7.01 PM to 10.00 PM inside Uttara, Mirpur, Dhanmondi, Gulshan, Mohammadpur, Banani zone
  • Trade license Number/ TIN Certificate Number

    liLifePlus Bangladesh Ltd.
    Trade License Number – TRAD/DSCC/037892/2020
    TIN Certificate Number - 511525898817